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Privacy Policy

Personal Contact Information
Btelt may collect the following information from users of our site: first name, last
name, street address, area and city, phone and contact numbers, e-mail address,
GPS location (mobile site) (collectively, "Personally Identifiable Information" or
In addition, Btelt may collect information regarding Btelt account holders' past Btelt
orders, favorite restaurants, customer service inquiries, service/restaurant reviews
and certain social networking preferences (e.g. pages you "Like" or "Recommend").
Btelt also uses web analytics software to track and analyze traffic on the site in
connection with Btelt advertising and promotion of Btelt services. Btelt may publish
these statistics or share them with third parties without including PII.
Non-Personally Identifiable Information (or "Non-PII") is aggregated information,
demographic information and any other information that does not reveal your
specific identity. We and our third party service providers may collect Non-PII from
you, including your MAC address, your computer type, screen resolution, OS
version, Internet browser and demographic data, for example your location, gender
and date of birth and we may aggregate PII in a manner such that the end-product
does not personally identify you or any other user of the Site, for example, by using
PII to calculate the percentage of our users who have a particular telephone area
code. We and our third party service providers may also use cookies, pixel tags,
web beacons, and other similar technologies to better serve you with more tailored
information and facilitate your ongoing use of our Site. If you do not want
information collected through the use of cookies, there is a simple procedure in
most browsers that allows you to decline the use of cookies. To learn more about
cookies, please visit
IP Addresses are the Internet Protocol addresses of the computers that you are
using. Your IP Address is automatically assigned to the computer that you are
using by your Internet Service Provider (ISP). This number is identified and logged
automatically in our server log files whenever users visit the Site, along with the
time(s) of such visit(s) and the page(s) that were visited. Collecting IP Addresses is
standard practice on the Internet and is done automatically by many websites.

Use of your information
Btelt uses PII to create users' Btelt accounts, to communicate with users about Btelt
services, to offer users additional services, promotions and special offers and to
charge for purchases made through Btelt. Users may affirmatively opt-out of
receiving promotional communications from Btelt by visiting
Personal account page and providing Btelt with their e-mail address via the opt-out
link. Btelt may also use PII to enforce Btelt terms of use and service.
Btelt uses cookies to remember users on the site and to enhance users' experience
on the site. For example, when users with Btelt accounts return to the site, cookies
identify those users and allow the site to provide certain user-specific information
such as Btelt login information, choice of website language and country selection in
addition to any other information we might collect in the future. Btelt does not sell
the information it collects to third parties. Btelt shares collected PII to third-party
vendors and service providers with whom Btelt works to provide application
programming interfaces ("APIs") and other functions for the site in connection with
the delivery of Btelt services. In addition, Btelt shares users' Btelt order content,
special order instructions, first and last name, street address and telephone number
with restaurants where users' orders are placed to the extent necessary to process
those orders. Btelt may also disclose PII to third parties such as attorneys,
collection agencies, tribunals or law enforcement authorities pursuant to valid
requests in connection with alleged violations of Btelt terms of use and service or
other alleged contract violations, infringement or similar harm to persons or
User generated content posted through the site such as service/restaurant reviews
and certain social networking preferences (e.g. pages you "Like" or "Recommend")
may be viewed by the general public. Accordingly, Btelt cannot ensure the privacy
of any PII included in such user generated content.
Non-Personally Identifiable Information. Because Non-PII does not personally
identify you, we may use such information for any purpose. In addition, we reserve
the right to share such Non PII, which does not personally identify you, with our
affiliates and with other third parties, for any purpose. In some instances, we may
combine Non-PII with PII (such as combining your name with your geographical
location). If we do combine any Non-PII with PII, the combined information will be
treated by us as PII hereunder as long as it is so combined.
IP Addresses. We use IP addresses for purposes such as calculating site usage
levels, helping diagnose server problems, and administering the site. We may also
use and disclose IP Addresses for all the purposes for which we use and disclose
PII. Please note that we treat IP Addresses, server log files and related information
as Non-PII, except where we are required to do otherwise under applicable law.

Your Email Address
To register for an account, we require you to supply us with your email address, or
other information needed to contact you online and over the phone. We use your e-
mail address and other contact information you provide us with to confirm your
order and to communicate with you in case of an order problem, so one cannot
register without an e-mail address. If you supply us with your email address, you
may later access it, update it, modify it and delete any inaccuracies by accessing
your account through my account information link on the user main page. You may
also choose simply not to provide us with your email address; however you will not
be able to register on the website and place orders. We communicate part of your
contact information (name, surname, order delivery address and phone number)
with the member restaurant from which you have placed an order. We also use this
information to facilitate and improve your use of the website, to communicate with
you, for internal purposes and to comply with any requirements of law. This
information may be disclosed to our staff and to third parties involved in the delivery
of your order or the analysis and support of your use of the website. We do not sell
and will not divulge your personal contact information to third parties other than as
specified in this Privacy Policy without your permission unless we are legally
entitled or obliged to do so (for example, if required to do so by Court order or for
the purposes of prevention of fraud or other crime).

ATM, Credit Cards and Payment Information
When you place an order through the website, you are required to select a method
of payment. Btelt is not interested in your debit/credit card information not do store any of your debit/credit information,
debit/credit cards, we transmit your entire card information to the appropriate
debit/credit card company in an encrypted format with globally accepted rules and
applications during order processing. Upon your choice, we keep a part of your
card information in an encrypted format, taking precaution to maintain physical,
electronic and procedural safeguards over your credit card information.

Order Placement Information
Personal information required during the order process includes name, address,
phone number, email address and other similar information used to identify you and
complete an order. Personal information collected at our site will be shared with a
restaurant when processing your order. We have an agreement with all member
restaurants, restricting disclosure or further processing of personal information
provided to them by us. Your personal information will be used to notify you of your
order status. Personal information will not be shared with any of our business
partners or affiliates without your permission. It is treated as confidential, and will
not be disclosed to outside parties, unless compelled by applicable legislation. We
only send marketing emails to those people who have specifically requested to
receive this information.

Navigation and Click stream Data
As you browse our website, we gather navigational and click stream data that
shows which pages you have web sited, what kind of features you have used or
how long you have stayed on a particular page etc. This information will not reveal
your identity or be linked to you personally. We use this information to complete,
support and analyze your purchases from us; to facilitate and improve your use of
the website; to comply with any requirements of law; to serve, or have a third party
serve specialized or relevant advertising content and/or recommendations to you
on the website or on a third party’
s website and for internal purposes. This
information may be disclosed only to our staff and to third parties involved in the
completion of your transaction, the delivery of your order, and the analysis and
support of your use of the website.
We May Use Advertising Companies to Serve Ads For Us

These companies may employ cookies and action tags to measure advertising
effectiveness. They may also use this technology to serve specialized or relevant
advertising content and/or recommendations to you on the website or on their
websites. Any information that these third parties collect via cookies and action tags
is completely anonymous and does not contain any personal contact information.
We don't sell or rent your personal information to third parties for their marketing
purposes without your explicit consent. We may combine your information with
information we collect from other companies and use it to improve and personalize
our services, content and advertising. If you do not want to receive marketing
communications from us via e-mail or participate in our ad-customization programs,
simply communicate your preference to us via e-mail or log onto your account at
website to change your relevant settings from my account link on the user main

Do We Disclose Your Personal Information?
We may disclose your information to our staff and to third parties involved in the
delivery of your order, and the analysis and support of your use of the website. We
may disclose your information if necessary to protect our legal rights, if the
information relates to actual or threatened harmful conduct, or we have good faith
belief that such action is necessary to (1) conform to the requirements of law or
comply with governmental orders, court orders, or legal process served on us or (2)
to protect and defend our property or other rights, the users of the website or the
public. This includes exchanging information with other companies and
organizations for fraud protection and credit risk protection.

How Is Personally Identifiable Information Disclosed?
We may disclose PII:
To our third party service providers who provide services such as website hosting,
data analysis, payment processing, order fulfillment, infrastructure provision, IT
services, customer service, e-mail delivery services, credit card processing and
other similar services to enable them to provide services.
As required to fulfill your purchase (e.g., to our restaurant partners to enable them
to fulfill your order).
To identify you to any person to whom you send messages regarding Site-related
content through the Site.
To third parties sponsors of Promotions (irrespective of whether such Promotions
are hosted by us), or otherwise in accordance with the rules applicable to such
Promotion. You should carefully review the rules, if any, of each Promotion in which
you participate, as they may contain additional important information about a
sponsor's or other third parties

use of your PII. To the extent that the terms and
conditions of such rules concerning the treatment of your PII conflict with this
Privacy Policy, the terms and conditions of such rules shall control.
to an affiliate or other third party in the event of any reorganization, merger, sale,
joint venture, assignment, transfer or other disposition of all or any portion of our
business, assets or stock (including without limitation in connection with any
bankruptcy or similar proceedings).
as we believe to be appropriate: (a) under applicable law including laws outside
your country of residence; (b) to comply with legal process; (c) to respond to
requests from public and government authorities including public and government
authorities outside your country of residence; (d) to enforce our terms and
conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect
our rights, privacy, safety or property, and/or that of our affiliates, you or others; and
(g) to permit us to pursue available remedies or limit the damages that we may
When you visit our site, our server sends your computer a "cookie." This cookie is a
small packet of information that identifies you as a user of our system. Cookies
save you time by retaining your contact information. Cookies do not deliver viruses,
and can only be read by the server that sent you the cookie. You have the ability to
accept or decline cookies by modifying the settings in your browser. Please bear in
mind however, that you may not be able to use all the features of our site if cookies
are disabled

Protection of Your Personal Information
Our website has secure pages to collect user information and most critical data is
stored in encrypted form. We use various technical and management practices to
help protect the confidentiality, security and integrity of data stored on our system.
Our servers use Secure Sockets Layer (SSL) and encryption technology that works
with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari and Chrome.

Children’s Policy
These Services do not address anyone under the age of 13. We do not knowingly
collect personally identifiable information from children under 13 years of age. In
the case we discover that a child under 13 has provided us with personal
information, we immediately delete this from our servers. If you are a parent or
guardian and you are aware that your child has provided us with personal
information, please contact us so that we will be able to do necessary actions.
Information Collection and Use
The app does use third party services that may collect information used to identify
Link to privacy policy of third party service providers used by the app
For a better experience, while using our Service, we may require you to provide us
with certain personally identifiable information, including but not limited to asd. The
information that we request will be retained by us and used as described in this
privacy policy.
Google Play Services
Google Analytics for Firebase
Firebase Crashlytics

We use reasonable organizational, technical and administrative measures to
protect PII under our control. Unfortunately, no data transmission over the Internet
or data storage system can be guaranteed to be 100% secure. Please do not send
us sensitive information through email. If you have reason to believe that your
interaction with us is no longer secure (for example, if you feel that the security of
any account you might have with us has been compromised), you must
immediately notify us of the problem by contacting us in accordance with the
"Contacting Us" section below (note that if you choose to notify us via physical mail,
this will delay the time it takes for us to respond to the problem)

Third parties
This Privacy Policy does not address, and we are not responsible for, the privacy,
information or other practices of any third parties, including without limitation any of our affiliates and any third party operating any site to which this site contains a link.
The inclusion of a link on the site does not imply endorsement of the linked site by
us or by our affiliates.
Information about Services We Offer
It is very important to us that we provide you with the highest level of service. In
order to help us do this, from time to time we may send you details of products,
services, discounts, promotions and campaigns, which we think, may be of interest
to you. We may send you marketing communications with your consent. If at any
time you do not wish to receive these details and wish to unsubscribe from
marketing communications, contact us via e-mail or log onto your account to
change your relevant settings from my account link on the user main page.
Privacy Policy amendment
Btelt may change this Privacy Policy at any time by publishing the new version on the website.

Verifying, updating and amending personal information
You can update your personal information at any time by logging-in to your membership account and accessing "More", where you can update your personal information mentioned in "Profile".
All comments, queries and requests relating to our use of your information are welcomed.
For questions or concerns relating to our privacy policy, we can be contacted by email at


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